# Product documentation

This is an in-depth guide on how to use our documentation platform based on BookStack.

# Welcome to the SITS Product Documentation!

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On these pages you can find general information about our software products, manuals, releases notes and artifacts.

# Onboarding

## Structure

This product documentation platform is based on BookStack, which uses the hierarchical structure of a library to
categorize content:

- **Shelves**: Product families which consist of individual products that are intended to be combined (e.g.
  true-Xtender, true-Sign)
- **Books**: Single product containing manuals, releases and more (e.g. true-Xtender Registration Authority, true-Sign
  Crypto Service)
- **Chapters**: A collection of the same document type available for different product versions (e.g. Manuals, Releases)
- **Pages**: The individual document containing content of a product about a specific version (e.g. Introduction, User
  Manual V-1.0.0, Release V-1.0.0)

## Tutorial

We recommend taking a look at our [documentation of this platform](/books/product-documentation) to discover all the
features it has to offer and how to use them. Check out the Features section below for a quick overview of what this
platform has to offer.

# Features

## Security advisory

The [security advisory](/books/security-advisory) contains security-relevant information for our products.

## Product documentation

Installation manuals, user guides, release notes and more for various versions will be available for customers with a
valid license.

## Software downloads

Current versions of our products will be downloadable from **Release** chapters for customers with a valid license.

## Page revisions and exports

Previous page versions are kept accessible as revisions and self-contained copies can be exported to a variety of
formats.

## Email Notifications

Changes within pages or whole chapters can be tracked by enabling the watch function which will send a notification
email.

## Public content

The platform also contains high-level information about our other products, which is publicly accessible.

# Contacts

If you need more information or want to reach out, feel free to contact us via any of the following channels:

- [SITS Website](https://sits.com)
- [Email](mailto:info@sits.com)
- [Service Portal](https://servicedesk.sits.com)

# Navigation

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# Header

The header contains the main navigation elements:
![header-public.png](/uploads/images/gallery/2026-08/BkH4a66cb39617a3533e17d991452244a7afea33658-header-public.png)

From left to right:
- The SITS logo redirects to the landing page
- A search bar which searches for keywords in all accessible pages
- The **Shelves** button leading to the listing of all product families
- The **Books** button showing all available products in a single list
- The **Log in** button for authenticating users and authorizing them to view specific content

# Page actions

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The page actions are located on the right sidebar and offer additional functionality for this page:

![page-actions.png](/uploads/images/gallery/2026-08/3sj6f0df7838bb2d86ba62bd98cf7f291066613919b-page-actions.png)

# Revisions
Revisions list previous page versions. Revisions are created when content of page is updated.

# Export
Each accessible page can be exported to be used in an environment where no internet access is available. The following
formats are offered:

![page-export.png](/uploads/images/gallery/2026-08/Pz26f0df7838bb2d86ba62bd98cf7f291066613919b-page-export.png)

# Structure

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Each product documentation is structured in the same manner to allow for quick retrieval of information. Here is an
example of the **Autoenroll PKI** documentation page:
![documentation-example.png](/uploads/images/gallery/2026-08/ouT3124a558f0f729e4b0137c159bb63d95a39261f9-documentation-example.png)

# Introduction

The introduction is one of the publicly accessible pages and aims to showcase features of the product.

# Releases

The releases chapter contains a number of releases structured as pages. Each page title contains the product version.
The page contains the release notes for this version and downloadable attachments like software releases, SBOMs and
more.

# Guides and Manuals

Much like releases, guides and manuals are also contained in chapters as versioned pages. A page with a version in the
name can also have different revisions.

- The title version indicates to which software release the page belongs to.
- The page revision represents the current state of this page for this particular software version. It might increase
  when mistakes in the documentation are fixed.